Ofcom – the telecoms regulator – has obtained written undertakings from Lycatel to ensure that customers have clear and accurate information when they purchase the company’s international calling cards. Ofcom’s investigation found that the adverts had breached the Unfair Terms in Consumer Contracts Regulations 1999 and the Consumer Protection from Unfair Trading Regulations 2008. Lycatel has co-operated and agreed to ensure that its adverts clearly and unambiguously state the minutes that customers receive, how they are reduced, and total fees including connection and end-of-call fees. Lycatel has also agreed to clearly display terms and conditions in easy-to-read font. Ofcom says that it is monitoring other suppliers of international calling cards to ensure that consumers have clear and accurate information from them.