We Buy Any Car, the online company that buys cars from consumers for re-sale, has agreed to provide written undertakings as to its future conduct after the OFT claimed that the company’s pricing structure and terms and conditions breached the Consumer Protection from Unfair Trading Regulations and Unfair Terms in Consumer Contracts Regulations. After a 12 month survey, the OFT found that 96% of people who sold their cars to the website got paid less than the online valuation. There were a number of reasons for this, including having to pay less to cover vehicle road tax and pricing reduced due to on-site inspections. The OFT asked the website company to make clearer the basis on which the valuations were given and how they may differ after an on-site inspection. It also wanted the company to look at the way in which it rewarded the on-site inspectors so that they did not have much to gain by artificially undervaluing cars.