Sony requires PlayStation Network users to sign up to terms and conditions that waive their collective rights of redress

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Sony has required its PlayStation Network users to sign up to new terms and conditions that would amount to their waiver of the right to take part in collective legal action, or so-called “class action lawsuits”. Class action lawsuits are more common in the US than the UK, but Sony is concerned over its exposure after collective legal actions have been issued over the theft of tens of millions of its customers’ personal data following a data hack of its customer database earlier in the year. The legal action could leave Sony with billions of pounds of liability if it loses. The exclusion of class action clause is a novel idea by Sony, but its attempt to stop UK consumers from having an effective legal right of remedy may breach UK consumer laws such as the Unfair Contract Terms Act and the Unfair Terms in Consumer Contracts Regulations.