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British Gas finds itself in hot water and is told to cool down claims of commitment to servicing boiler problems within given timeframe

26 August 2011 | Paul Gershlick | 1 comment

British Gas has been given a roasting by the Advertising Standards Authority after the heating giant fell foul of a claim that it was “committed” to carry out same-day visits to customers with no heating...

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ASA in double whammy against L’Oreal

27 July 2011 | Mark Weston

The Advertising Standards Authority (ASA) has issued two rulings against L’Oréal for the use of ‘digital manipulation’ in its adverts. The two magazine adverts, one relating to "Teint Miracle"...

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It’s all gravy – ASA upholds Bisto complaint against Knorr comparative advertising

22 June 2011 | Mark Weston

The Advertising Standards Authority (ASA) has ruled that Knorr breached the CAP Code (which regulates non-broadcast advertising) in its adverts comparing its own gravy granules with those produced by Bisto. The...

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CAP Code changed to allow data about third parties to be validly collected from children

28 February 2011 | Paul Gershlick

The CAP Code has been changed with immediate effect, so that organisations can collect data from children about third parties. Previously, the CAP Code had had a total ban on the practice. Now, it is permissible...

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