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New case: Consumer credit requests for information

19 November 2009 | Steven Mills Comments Off

The claimant had sent a request to the bank for information under section 77 of the Consumer Credit Act 1974.  For a period of time, the bank could not locate the loan agreement and so could not comply...

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Payment Services Directive implemented in the UK

19 November 2009 | Steven Mills Comments Off

The Payment Services Directive (PSD) was implemented in the UK by the Payment Services Regulations 2009 on 1 November 2009. This Directive, combined with the new Banking Conduct of Business Sourcebook...

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