Latest input tagged business-to-consumer
RSS feed for business-to-consumer
The Advertising Standards Authority has upheld a complaint that ASDA’s advert was misleading because it was highlighting the benefits to consumers of its 100 day guarantee. It was misleading because...
European Commission consults on new EU-wide contract law
The European Commission is consulting over different possible proposals for a new EU-wide contract law. It has two concerns: one is to make consumers feel that they trust a business based in another EU...
Several High Street names not operating within Distance Selling Rules
A BBC investigation has discovered that some retailers are not operating within consumer laws imposed by the Consumer Protection (Distance Selling) Regulations 2000. Many are giving out false information...
Don’t artificially push up prices of your goods on eBay or you could be fined or even end up in jail
Paul Barrett has been fined £3,500 and sentenced to 250 hours of community service after artificially pushing up the price of items he was selling on the online auction site, eBay. The practice is known...
EU Member States may impose more consumer-friendly laws than are contained in Unfair Terms Directive – Caja de Ahorros v Associacion de Usuarios de Servicios Bancarios, European Court of Justice
The Unfair Terms Directive states that certain terms in standard business-to-consumer contracts are unfair if they are not in plain language or if they are unfair on consumers. That Directive has been...
OFT claims that 3-year gym membership contract with no get-out right was unfair on consumers and therefore unenforceable
The Office of Fair Trading is taking legal action against Ashbourne Management Services for AMS’s gym membership contracts that provided no opportunity for members to terminate before a minimum three...
European Commission proposes the 28th regime as alternative to national laws
The European Commission has proposed a new law spanning the European Union which would aim to increase cross-border trade. In 2008, only 7% of web site transaction were made cross-borders. Viviane Reding,...
European Commission wants to push ahead with Consumer Rights Directive
The European Commission has signalled its intent to push forward with its proposed Consumer Rights Directive. Viviane Reding, the Justice, Fundamental Rights and Citizenship Commissioner, would like to...