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EU Justice Minister signals massive overhaul towards far stricter data protection laws for business

17 November 2011 | Paul Gershlick

Businesses will need to obtain explicit prior consent from individuals before processing data about them and give them the right to have their data deleted at any time especially if they post data on the...

Tags on this discussion: cloud cloud computing consent consumer consumer rights consumers data data breach data breaches data controller data loss data protection data protection act Data Protection Act 1998 data protection directive data protection principles data protection regime Data Provider data security data subject data subject access delete DPA EU EU law EU laws European Commission European Union explicit consent explicit prior consent Internet Internet use Internet user misuse of data On-line Online online content personal data prior consent sensitive personal data social network social networking social networking site social networking website UGC user-generated content web web content web postings web site web site content web sites Website website content websites

Consumer law enforcement focus by Public Accounts Select Committee

16 November 2011 | Simon Weinberg

The Public Accounts Select Committee (PASC) has published a report on the enforcement of consumer law in the UK which records the losses suffered by consumers and lists recommendations for improvements....

Tags on this discussion: consumer consumer agreement consumer confusion consumer contract consumer detriment consumer law consumer loss consumer protection consumer right consumer rights defect defective defective goods fault faulty faulty goods Fraud illegal PASC Public Accounts Select Committee unlawful

BEREC publishes draft net neutrality guidelines

29 October 2011 | Mark Weston

The Body of European Regulators of Electronic Communications (BEREC) has published draft guidelines on how end users are to be informed about the way their Internet service is managed within the European...

Tags on this discussion: BEREC Body of European Regulators of Electronic Communications consultation consumer download download limit download limits electronic network EU EU law European law European Union fair usage policy Internet Internet service Internet service provider Internet service providers Internet user ISP ISPs net neutrality network network congestion Online online consumer service provider service providers web web site web sites Website website content websites

ASA reiterates that card surcharges must be well indicated

26 October 2011 | Mark Weston

The Advertising Standards Authority (ASA) has upheld a complaint that it received in relation to a website that was not clear about credit and debit card surcharges. The website had added a £1 or £2...

Tags on this discussion: advert advertising Advertising Standard Authority adverts ASA CAP code card surcharge commercial agreement Commercial contract commercial contracts consumer consumer contract Consumer Rights Directive contract contract law contracts credit card credit card surcharge debit card debit card surcharge e-commerce EU EU law European Union European Union law illegal infringement Internet job advertisements marketing marketing campaign misleading misleading advertising Office of Fair Trading OFT Online online content online payment method payment payment method surcharge unauthorised unlawful web web site web sites Website website content websites

Confusion between Gaga and Goo Goo results in injunction – Ate My Heart v Mind Candy, High Court

14 October 2011 | Paul Gershlick

Ate My Heart has succeeded in obtaining a High Court injunction to stop Mind Candy from promoting a song on YouTube and iTunes featuring the fictional character Lady Goo Goo. Ate My Heart was the company...

Tags on this discussion: brand branding brands confusingly similar confusion consumer consumer confusion dilution download High Court High Court injunction infringe infringement injunction Injunctions Intellectual property intellectual property rights intellectual property rights infringement interim injunction Internet Internet use IP IP infringement IP rights IPR IPR infringement iTunes likelihood of confusion music music downloads music industry music law On-line online content online IP parody tarnish tarnishment trade trade mark trade mark infringement trade marks trademark trademark infringement trademarks unfair unfair advantage YouTube

OFT attacks confusing Government plans to reform consumer protection bodies

6 October 2011 | Mark Weston

The Office of Fair Trading has attacked the Government’s proposed plans to reform the roles of various consumer protection bodies, in a response to a Government consultation. The OFT says the changes...

Tags on this discussion: B2C business-to-consumer Competition and Markets Authority Competition Commission consult consultation consumer consumer advice consumer agreement consumer agreements consumer contract consumer contracts consumer law consumer laws consumer protection consumers Office of Fair Trading OFT trading standards Trading Standards Policy Board

Government proposes new single consolidated Consumer Bill of Rights

1 October 2011 | Simon Weinberg

UK consumer laws will be merged into a single consolidated law, according to Government proposals. Currently, there are 12 statutes and Regulations, some of which overlap. The UK will also need to bring...

Tags on this discussion: B2C business-to-consumer consumer consumer agreement consumer agreements Consumer Bill of Rights consumer contract consumer contracts consumer law consumer laws Consumer Protection (Distance Selling) Regulations Consumer Protection from Unfair Trading Consumer Protection from Unfair Trading Regulations Consumer Rights Directive consumers cooling off period CPUTR Directive distance selling directive Distance Selling Regulations DSR EU Directive fair fairness new Directive sale of goods sale of goods act Sale of Goods Act 1979 SOGA UCTA unenforceable unfair Unfair Commercial Practices Unfair Commercial Practices Directive unfair contract terms unfair contract terms act Unfair Contract Terms Act 1977 unfair contract trading unfair terms Unfair Terms Directive Unfair Terms in Consumer Contracts Regulation 1999 Unfair Terms in Consumer Contracts Regulations unfair trading unfair trading regulation void

Sony requires PlayStation Network users to sign up to terms and conditions that waive their collective rights of redress

27 September 2011 | Mark Weston

Sony has required its PlayStation Network users to sign up to new terms and conditions that would amount to their waiver of the right to take part in collective legal action, or so-called “class action...

Tags on this discussion: B2C business-to-consumer class action consumer consumer contract consumer contracts consumer law consumer laws consumers data data breach data breaches data controller data loss data protection data protection act Data Protection Act 1998 data protection directive data protection laws data subject data theft database database right infringement databases DPA fair fairness Internet Internet use Internet user law suit lawsuit legal action liability limited liability misuse of data On-line Online online content personal data reasonable sensitive personal data site terms standard terms standard terms and conditions standard trading terms term terms Terms & conditions terms of use Ts & Cs Ts and Cs UCTA unenforceable unfair unfair contract terms unfair contract terms act Unfair Contract Terms Act 1977 unfair terms Unfair Terms Directive Unfair Terms in Consumer Contracts Directive Unfair Terms in Consumer Contracts Regulation 1999 Unfair Terms in Consumer Contracts Regulations UTCCR void web web content web database web site web site content web sites Website website content websites

Price comparison sites that only compared their own products told not to be misleading

26 September 2011 | Mark Weston

Two price comparison web sites have been ordered by the Office of Fair Trading to come clean and be clearer about whether they are in fact their comparing prices with those of third parties. One website...

Tags on this discussion: B2C business-to-consumer consumer consumer law consumer laws consumer protection Consumer Protection from Unfair Trading Regulations consumers CPUTR marketing marketing communications mislead misleading misleading advert misleading advertisement misleading advertising misleading adverts misleading omission misleading selling misleading statement Office of Fair Trading OFT On-line Online online advertising online content online marketing online trading web web content web site web sites Website website content websites

Police could be given powers to act as judge and jury in suspending domain names and websites without court order

23 September 2011 | Mark Weston

Police could be given powers to suspend the use of domain names and websites without getting a court order. Nominet – the domain name registry in charge of the operation of the “.uk” domain names...

Tags on this discussion: consumer consumer detriment consumer protection consumers court order domain name domain names illegal Internet Internet access Internet use Internet user Nominet On-line Online online content online trading registry unlawful web web content web site web site content web sites webistes Website website block website blocking website content websites

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Latest news and views tagged consumer

EU Justice Minister signals massive overhaul towards far stricter data protection laws for business

Consumer law enforcement focus by Public Accounts Select Committee

BEREC publishes draft net neutrality guidelines

ASA reiterates that card surcharges must be well indicated

Confusion between Gaga and Goo Goo results in injunction – Ate My Heart v Mind Candy, High Court

OFT attacks confusing Government plans to reform consumer protection bodies

Government proposes new single consolidated Consumer Bill of Rights

Sony requires PlayStation Network users to sign up to terms and conditions that waive their collective rights of redress

Price comparison sites that only compared their own products told not to be misleading

Police could be given powers to act as judge and jury in suspending domain names and websites without court order

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