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UK consumer laws will be merged into a single consolidated law, according to Government proposals. Currently, there are 12 statutes and Regulations, some of which overlap. The UK will also need to bring...
Sony requires PlayStation Network users to sign up to terms and conditions that waive their collective rights of redress
Sony has required its PlayStation Network users to sign up to new terms and conditions that would amount to their waiver of the right to take part in collective legal action, or so-called “class action...
Minimum 12- to 36 month gym memberships were unfair – OFT v Ashbourne Management Services, High Court
The Office of Fair Trading has successfully obtained an injunction against someone who recruited new members for their gym and health club clients. In the standard agreements that X advised their clients...
“We Buy Any Car”…just not at the price you think
We Buy Any Car, the online company that buys cars from consumers for re-sale, has agreed to provide written undertakings as to its future conduct after the OFT claimed that the company’s pricing structure...
Google Books project dealt blow as New York court says it’s not “fair, adequate and reasonable”
Google’s plans to scan in the world’s books and make them digitally available has been dealt a blow by a New York court. After the Google Books project was set back in 2005 by certain authors and publishers...
Court of Appeal rules that entire agreement clause did not exclude liability for misrepresentation and exclusion of set-off was unenforceable – AXA v Campbell Martin, Court of Appeal
AXA appointed agents on its standard form contract to sell its financial products. The contract gave AXA rights to claw back commission if customers cancelled. AXA sought to enforce those provisions. The...
OFT takes action against bait pricing by collective purchasing website
The Office of Fair Trading has obtained written undertakings (or promises) from a website called Groupola, which used tactics that the OFT claimed were a breach of the Consumer Protection from Unfair Trading...
OFT says key thing is what consumer expects when considering fairness of terms
The Office of Fair Trading has promised to clamp down on unfair consumer contracts. It said that in the vast majority of cases where consumers had had a problem with the consumer contract, there were surprises...
OFT sends message to online world that paid-for content appearing to be independent is misleading and won’t be tolerated
The Office of Fair Trading has sent down a clear message to the online community that web sites which purport to give independent reviews or material but are not really independent because they charge...
OFT promises to crack down on drip pricing and other misleading practices
The Office of Fair Trading has promised to crack down on misleading selling practices. It says that drip pricing is particularly harmful to consumers. This is the practice whereby additional charges –...