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OFT says key thing is what consumer expects when considering fairness of terms

2 March 2011 | Mark Weston

The Office of Fair Trading has promised to clamp down on unfair consumer contracts. It said that in the vast majority of cases where consumers had had a problem with the consumer contract, there were surprises...

Tags on this discussion: commercial agreement commercial agreements Commercial contract commercial contracts consumer consumer agreement consumer contract consumer detriment consumer law Consumer Protection from Unfair Trading Regulations consumers CPUTR fair fairness Office of Fair Trading OFT small print standard terms and conditions Terms & conditions unfair Unfair Commercial Practices unfair contract terms unfair contract trading unfair terms Unfair Terms in Consumer Contracts Directive unfair trading

OFT sends message to online world that paid-for content appearing to be independent is misleading and won’t be tolerated

15 December 2010 | Mark Weston

The Office of Fair Trading has sent down a clear message to the online community that web sites which purport to give independent reviews or material but are not really independent because they charge...

Tags on this discussion: blog consumer consumer laws Consumer Protection from Unfair Trading Regulations CPUTR fair fairness Internet misleading misleading advert misleading advertising misleading selling Office of Fair Trading OFT Online online content unfair user-generated content web web content web site web sites Website website content websites

OFT promises to crack down on drip pricing and other misleading practices

8 December 2010 | Mark Weston

The Office of Fair Trading has promised to crack down on misleading selling practices. It says that drip pricing is particularly harmful to consumers. This is the practice whereby additional charges –...

Tags on this discussion: B2C business-to-consumer consumer consumer agreement consumer agreements consumer contract consumer contracts consumer law consumer laws Consumer Protection from Unfair Trading Regulations consumers CPUTR fair fairness misleading misleading advert misleading advertising misleading selling Office of Fair Trading OFT unfair unfair contract trading

Courts must assess jurisdiction clauses in consumer contracts for fairness – VB Penzugyi v Schneider, European Court of Justice

30 November 2010 | Paul Gershlick

Under European Union law, business-to-consumer contracts are regulated by the Unfair Contract Terms Directive. A business’s standard terms must be reasonable in order to be enforceable. This extends...

Tags on this discussion: B2C business-to-consumer consumer consumer agreement consumer agreements consumer contract consumer contracts consumer law consumer laws consumers Court of Justice of European Union Court of Justice of the European Union Directive EU EU law Europe European Court of Justice European Union European Union jurisdiction fair fairness jurisdiction unfair Unfair Terms in Consumer Contracts Directive Unfair Terms in Consumer Contracts Regulations

Microsoft and Motorola in spat over patents and technical standards

17 November 2010 | Paul Gershlick

Microsoft and Motorola have gone to court over a breakdown in their relationship over use of Motorola’s patented products. They had been working together to use Motorola’s patents to create technical...

Tags on this discussion: discrimination fair infringement Intellectual property intellectual property rights IP patent patent infringement Patents reasonable technical standards unauthorised

Information Commissioner issues code of practice for online behavioural advertising

20 July 2010 | Paul Gershlick

The Information Commissioner’s Office – the UK’s data protection regulator – has issued a code of practice dealing with online behavioural advertising issues. Online behavioural advertising refers...

Tags on this discussion: behavioural advertising code of practice consent cookies data data controller data protection data protection act data protection directive data subject DPA explicit consent fair fairness ICO Information Commissioner Information Commissioner's Office misuse of data Online personal data sensitive personal data unauthorised unfair

EU Member States may impose more consumer-friendly laws than are contained in Unfair Terms Directive – Caja de Ahorros v Associacion de Usuarios de Servicios Bancarios, European Court of Justice

21 June 2010 | Mark Weston

The Unfair Terms Directive states that certain terms in standard business-to-consumer contracts are unfair if they are not in plain language or if they are unfair on consumers. That Directive has been...

Tags on this discussion: B2C business-to-consumer consumer laws contract contract law contracts fair fairness plain English unenforceable unfair Unfair Terms Directive Unfair Terms in Consumer Contracts Regulations

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Latest news and views tagged fair

OFT says key thing is what consumer expects when considering fairness of terms

OFT sends message to online world that paid-for content appearing to be independent is misleading and won’t be tolerated

OFT promises to crack down on drip pricing and other misleading practices

Courts must assess jurisdiction clauses in consumer contracts for fairness – VB Penzugyi v Schneider, European Court of Justice

Microsoft and Motorola in spat over patents and technical standards

Information Commissioner issues code of practice for online behavioural advertising

EU Member States may impose more consumer-friendly laws than are contained in Unfair Terms Directive – Caja de Ahorros v Associacion de Usuarios de Servicios Bancarios, European Court of Justice

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