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Consumer law enforcement focus by Public Accounts Select Committee

16 November 2011 | Simon Weinberg

The Public Accounts Select Committee (PASC) has published a report on the enforcement of consumer law in the UK which records the losses suffered by consumers and lists recommendations for improvements....

Tags on this discussion: consumer consumer agreement consumer confusion consumer contract consumer detriment consumer law consumer loss consumer protection consumer right consumer rights defect defective defective goods fault faulty faulty goods Fraud illegal PASC Public Accounts Select Committee unlawful

ASDA ad complaint upheld for suggesting that consumers having 100 day guarantee was additional to their legal rights

23 July 2010 | Mark Weston

The Advertising Standards Authority has upheld a complaint that ASDA’s advert was misleading because it was highlighting the benefits to consumers of its 100 day guarantee. It was misleading because...

Tags on this discussion: advertising Advertising Standards Authority ASA B2C business-to-consumer code of practice consumer consumer law consumer laws defect defective faulty misleading advertising misleading selling sale of goods act satisfactory quality SOGA

European Commission wants to push ahead with Consumer Rights Directive

4 March 2010 | Paul Gershlick

The European Commission has signalled its intent to push forward with its proposed Consumer Rights Directive. Viviane Reding, the Justice, Fundamental Rights and Citizenship Commissioner, would like to...

Tags on this discussion: B2C business-to-consumer consumer laws contract contract law contracts European Commission faulty reject sale of goods

Apple agrees to change Terms and Conditions to comply with consumer contracts laws

14 December 2009 | Mark Weston

Apple Inc has agreed to the Office of Fair Trading's request to change its terms and conditions in order to comply with the Unfair Terms in Consumer Contracts Regulations 1999. The 1999 Regulations require...

Tags on this discussion: Apple Distance Selling Regulations faulty Office of Fair Trading OFT Terms & conditions Unfair Terms in Consumer Contracts Regulations

Latest news and views tagged faulty

Consumer law enforcement focus by Public Accounts Select Committee

ASDA ad complaint upheld for suggesting that consumers having 100 day guarantee was additional to their legal rights

European Commission wants to push ahead with Consumer Rights Directive

Apple agrees to change Terms and Conditions to comply with consumer contracts laws

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