Misleading Selling | Matthew Arnold & Baldwin LLP | Giving you a lot more than just law...

Latest news and views tagged misleading selling

RSS

ASA tells competitors to try to resolve disputes amicably before involving the ASA

23 October 2011 | Mark Weston

The Advertising Standards Authority has told businesses that they should try to resolve disputes with their competitors before flagging them up with the ASA. The ASA is the industry’s voluntary regulator...

Tags on this discussion: ad ads advert advertising Advertising Standards Advertising Standards Authority adverts ASA BCAP Code CAP code mislead misleading misleading advert misleading advertisement misleading advertising misleading adverts misleading selling On-line Online online advertising online content web web content web postings web site web site content web sites Website website content websites

Price comparison sites that only compared their own products told not to be misleading

26 September 2011 | Mark Weston

Two price comparison web sites have been ordered by the Office of Fair Trading to come clean and be clearer about whether they are in fact their comparing prices with those of third parties. One website...

Tags on this discussion: B2C business-to-consumer consumer consumer law consumer laws consumer protection Consumer Protection from Unfair Trading Regulations consumers CPUTR marketing marketing communications mislead misleading misleading advert misleading advertisement misleading advertising misleading adverts misleading omission misleading selling misleading statement Office of Fair Trading OFT On-line Online online advertising online content online marketing online trading web web content web site web sites Website website content websites

TripAdvisor strongly denies claims of dishonesty on its site as ASA investigates complaint from KwikChex

19 September 2011 | Mark Weston

TripAdvisor – the website where travel lovers post reviews of their holiday experiences – is coming under the scrutiny of the Advertising Standards Authority after a complaint has been that its site...

Tags on this discussion: ad ads advert Advertising Standards Advertising Standards Authority adverts ASA ASA investigation astroturfing B2C business-to-consumer CAO Code CAP Code compliance consumer consumer law consumer laws Consumer Protection from Unfair Trading Consumer Protection from Unfair Trading Regulations Consumer Protection from Unfair Trading Regulations 2008 consumers CPUTR decent Fraud honest Internet Internet use Internet user legal mislead misleading misleading advert misleading advertisement misleading advertising misleading adverts misleading selling On-line Online online advertising online content online trading truthful UGC user user-generated content web web content web site web site content web sites Website website content websites

Law Commission consults on new law to give consumers remedies for misleading selling

18 July 2011 | Mark Weston

The Law Commission is consulting over new laws to better protect consumers against misleading selling. The Government implemented the European Union’s Unfair Commercial Practices Directive 2005 with...

Tags on this discussion: aggressive selling B2C business-to-consumer cancel cancellation consumer consumer agreement consumer agreements consumer contract consumer contracts consumer detriment consumer law consumer laws consumeres consumers CPUTR damage damages EU EU law European Union European Union law loss losses mislead misleading misleading selling refund rescind rescission unfair Unfair Commercial Practices Unfair Commercial Practices Directive

OFT wins court order against online trader who refused to deliver on time or give refunds in accordance with distance selling laws and misled over product availability

2 July 2011 | Mark Weston

The Office of Fair Trading has successfully obtained a judgment in Cardiff County Court against an online trader who breached various consumer laws. In particular, Mr Arora: Failed to deliver the products...

Tags on this discussion: B2C breach breach of contract business-to-consumer cancellation commercial commercial agreement commercial agreements Commercial contract commercial contracts commercial law consumer consumer agreement consumer agreements consumer contract consumer contracts consumer detriment consumer law consumer laws consumer protection Consumer Protection (Distance Selling) Regulations Consumer Protection from Unfair Trading Consumer Protection from Unfair Trading Regulations Consumer Protection from Unfair Trading Regulations 2008 consumer right consumer rights consumers contract breach cooling off period CPUTR delivery distance selling directive Distance Selling Regulations Enterprise Act Enterprise Act 2002 material breach misleading misleading selling right to cancel serious breach site terms standard terms standard terms and conditions standard trading terms terms Terms & conditions terms of use unfair Unfair Terms in Consumer Contracts Directive

Law Commission consults on new laws to give consumers rights to compensation for misleading and aggressive selling

9 May 2011 | Mark Weston

The Law Commission is consulting on new laws that would give consumers the right to claim compensation and redress from businesses for misleading and aggressive selling practices. The Consumer Protection...

Tags on this discussion: aggressive selling agreement agreements B2C business-to-consumer cancellation consultation consumer consumer agreement consumer agreements consumer contract consumer contracts consumer law consumer laws consumer protection Consumer Protection from Unfair Trading Regulations consumers contract contracts CPUTR Law Commission misleading misleading selling Office of Fair Trading OFT refund reject remedies remedy trading standards

OFT takes action against bait pricing by collective purchasing website

16 March 2011 | Mark Weston

The Office of Fair Trading has obtained written undertakings (or promises) from a website called Groupola, which used tactics that the OFT claimed were a breach of the Consumer Protection from Unfair Trading...

Tags on this discussion: bait pricing consumer consumer law consumer protection Consumer Protection from Unfair Trading Regulations Consumer Protection from Unfair Trading Regulations 2008 consumers CPUTR Directive fair fairness misleading misleading selling Office of Fair Trading OFT unfair Unfair Commercial Practices Directive web site web sites Website websites

Ofcom says ISPs should advertise average broadband speeds rather than maximum speeds

15 March 2011 | Mark Weston

Ofcom, the communications regulator, has said that Internet service providers should be required to advertise the average speeds rather than the theoretical maximum speeds or “up to” figure for broadband...

Tags on this discussion: ad ads advertisement advertisements Internet Internet connection Internet service provider Internet use Internet user ISP misleading misleading advert misleading advertisement misleading advertising misleading adverts misleading selling Ofcom Online speed

Read the small print? Make sure you can…

28 January 2011 | Mark Weston

The Advertising Standards Authority (ASA) has ruled that small print on advertising posters should be clearly visible to a normally sighted person reading the marketing communication once from a reasonable...

Tags on this discussion: ad ads advert advertisement advertiser advertisers advertising Advertising Standards Agency Advertising Standards Authority adverts ASA ASA investigation ASA ruling CAP code CAP Code breach CAP Code compliance misleading misleading advert misleading advertising misleading adverts misleading selling

OFT sends message to online world that paid-for content appearing to be independent is misleading and won’t be tolerated

15 December 2010 | Mark Weston

The Office of Fair Trading has sent down a clear message to the online community that web sites which purport to give independent reviews or material but are not really independent because they charge...

Tags on this discussion: blog consumer consumer laws Consumer Protection from Unfair Trading Regulations CPUTR fair fairness Internet misleading misleading advert misleading advertising misleading selling Office of Fair Trading OFT Online online content unfair user-generated content web web content web site web sites Website website content websites

Page 1 of 212 »

Latest news and views tagged misleading selling

ASA tells competitors to try to resolve disputes amicably before involving the ASA

Price comparison sites that only compared their own products told not to be misleading

TripAdvisor strongly denies claims of dishonesty on its site as ASA investigates complaint from KwikChex

Law Commission consults on new law to give consumers remedies for misleading selling

OFT wins court order against online trader who refused to deliver on time or give refunds in accordance with distance selling laws and misled over product availability

Law Commission consults on new laws to give consumers rights to compensation for misleading and aggressive selling

OFT takes action against bait pricing by collective purchasing website

Ofcom says ISPs should advertise average broadband speeds rather than maximum speeds

Read the small print? Make sure you can…

OFT sends message to online world that paid-for content appearing to be independent is misleading and won’t be tolerated

Contact us

View latest Upload

Subscribe to Upload

Employer Helpline

Events

News