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OFT promises to crack down on drip pricing and other misleading practices

8 December 2010 | Mark Weston

The Office of Fair Trading has promised to crack down on misleading selling practices. It says that drip pricing is particularly harmful to consumers. This is the practice whereby additional charges –...

Tags on this discussion: B2C business-to-consumer consumer consumer agreement consumer agreements consumer contract consumer contracts consumer law consumer laws Consumer Protection from Unfair Trading Regulations consumers CPUTR fair fairness misleading misleading advert misleading advertising misleading selling Office of Fair Trading OFT unfair unfair contract trading

Non-Scotch whisky from Scottish Spirits misleading

7 October 2010 | Paul Gershlick | 1 comment

The Advertising Standards Authority has ruled that an advert from a business based in Panama created ambiguity over whether its product was Scotch Whisky and should not be used again in its current form....

Tags on this discussion: advertising Advertising Standards Authority ASA CAP code misleading advertising misleading selling

Ofcom seeks clear pricing for purchasers of calling cards

16 September 2010 | Mark Weston

Ofcom – the telecoms regulator – has obtained written undertakings from Lycatel to ensure that customers have clear and accurate information when they purchase the company’s international calling...

Tags on this discussion: accurate clear consumer law consumer laws consumer protection Consumer Protection from Unfair Trading Regulations intelligible misleading advertising misleading selling Ofcom price Regulator unambiguous Unfair Terms in Consumer Contracts Regulations

OFT takes action against websites that ‘misled’ consumers into paying a fee for free European health card

18 August 2010 | Paul Gershlick

The Office of Fair Trading has taken action against five websites that the OFT allege misled consumers into paying a fee for a free health card. When UK citizens go abroad within the European Union, they...

Tags on this discussion: brand branding brands consumer consumer laws Consumer Protection from Unfair Trading Regulations deception domain name e-commerce EHIC electronic commerce (EC directive) regulations Electronic Commerce Directive EU Europe European Union Internet misleading selling Office of Fair Trading OFT Online Website

ASDA ad complaint upheld for suggesting that consumers having 100 day guarantee was additional to their legal rights

23 July 2010 | Mark Weston

The Advertising Standards Authority has upheld a complaint that ASDA’s advert was misleading because it was highlighting the benefits to consumers of its 100 day guarantee. It was misleading because...

Tags on this discussion: advertising Advertising Standards Authority ASA B2C business-to-consumer code of practice consumer consumer law consumer laws defect defective faulty misleading advertising misleading selling sale of goods act satisfactory quality SOGA

OFT clamps down on ‘misleading’ scratch card scheme operators

22 January 2010 | Mark Weston

The Office of Fair Trading is taking legal action against five operators of scratch card schemes and their directors and company secretaries for operating what it claims are ‘misleading’. The OFT says...

Tags on this discussion: Consumer Protection from Unfair Trading Regulations misleading selling Office of Fair Trading OFT

Bloggers and other people using social media to boost products should be pulled up for unfair commercial practices, says European Commission…

15 December 2009 | Mark Weston

Businesses that use blogs, social networking sites and other social media to boost their products without users realising should be pulled up for breaching the Unfair Commercial Practices Directive, so...

Tags on this discussion: misleading selling Unfair Commercial Practices Unfair Commercial Practices Directive

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Latest news and views tagged misleading selling

OFT promises to crack down on drip pricing and other misleading practices

Non-Scotch whisky from Scottish Spirits misleading

Ofcom seeks clear pricing for purchasers of calling cards

OFT takes action against websites that ‘misled’ consumers into paying a fee for free European health card

ASDA ad complaint upheld for suggesting that consumers having 100 day guarantee was additional to their legal rights

OFT clamps down on ‘misleading’ scratch card scheme operators

Bloggers and other people using social media to boost products should be pulled up for unfair commercial practices, says European Commission…

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