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Virgin’s service email to customer who had opted out of marketing communications broke CAP Code

16 August 2010 | Mark Weston

Virgin Media breached the CAP Code by emailing a customer who had opted-out of marketing communications with details of other aspects of the service that the customer may be missing out on. Virgin argued...

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European Union Article 29 Working Party says consent for cookies cannot be implied by computer settings but has to be express

8 July 2010 | Mark Weston

Last year, the European Union published a Citizens' Rights Directive amending the 2002 Privacy and Electronic Communications Directive. The upshot of the change - which must be brought into each country's...

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Influential EU privacy body adds their name to criticism of Facebook’s change to user profile preferences

17 May 2010 | Paul Gershlick

The Article 29 Working Party – a group representing data protection regulators across the European Union’s 27 Member States – has added its voice to the criticism of Facebook’s change to user preferences...

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