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	<title>Matthew Arnold &#38; Baldwin LLP &#124; Giving you a lot more than just law... &#187; Software</title>
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		<title>Software contract clause limiting warranty to operating documents that had not been provided was unreasonable – Kingsway Hall v Red Sky, High Court</title>
		<link>http://www.mablaw.com/2010/05/software-contract-clause-kingsway-hall-v-red-sky/</link>
		<comments>http://www.mablaw.com/2010/05/software-contract-clause-kingsway-hall-v-red-sky/#comments</comments>
		<pubDate>Fri, 14 May 2010 16:45:49 +0000</pubDate>
		<dc:creator>Mark Weston</dc:creator>
				<category><![CDATA[Commercial Contracts]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Upload-IT]]></category>
		<category><![CDATA[breach]]></category>
		<category><![CDATA[breach of contract]]></category>
		<category><![CDATA[contract]]></category>
		<category><![CDATA[contract law]]></category>
		<category><![CDATA[contracts]]></category>
		<category><![CDATA[damages]]></category>
		<category><![CDATA[exclusion of liability]]></category>
		<category><![CDATA[fit for purpose]]></category>
		<category><![CDATA[limitation on liability]]></category>
		<category><![CDATA[loss of goodwill]]></category>
		<category><![CDATA[loss of profits]]></category>
		<category><![CDATA[reasonable]]></category>
		<category><![CDATA[reasonableness]]></category>
		<category><![CDATA[sale of goods]]></category>
		<category><![CDATA[sale of goods act]]></category>
		<category><![CDATA[satisfactory quality]]></category>
		<category><![CDATA[supply of goods and services act]]></category>
		<category><![CDATA[term]]></category>
		<category><![CDATA[termination]]></category>
		<category><![CDATA[Terms & conditions]]></category>
		<category><![CDATA[UCTA]]></category>
		<category><![CDATA[unenforceable]]></category>
		<category><![CDATA[unfair contract terms act]]></category>
		<category><![CDATA[warranty]]></category>

		<guid isPermaLink="false">http://www.mablaw.com/?p=3483</guid>
		<description><![CDATA[Red Sky supplied booking and billing software to a busy hotel, Kingsway Hall. ‘Entirety’ was a standard system, but Kingsway soon had trouble with it. The system failed to show room availability, group bookings did not work properly and the screens froze. Kingsway gave Red Sky opportunities to fix, but after a few months Kingsway [...]]]></description>
			<content:encoded><![CDATA[<p>Red Sky supplied booking and billing software to a busy hotel, Kingsway Hall. ‘Entirety’ was a standard system, but Kingsway soon had trouble with it. The system failed to show room availability, group bookings did not work properly and the screens froze. Kingsway gave Red Sky opportunities to fix, but after a few months Kingsway had had enough and terminated because the software still did not work properly. Red Sky sought to rely on clauses in its contract which sought to exclude all terms other than the contract, have a warranty that the software would provided the facilities and functions under the operating documents, limit the sole remedy for breach of that warranty to providing support and maintenance cover, exclude loss of profits, and to limit liability to four times the price paid for the software. The High Court agreed with Kingsway that the clauses were unreasonable and therefore unenforceable under the Unfair Contract Terms Act 1977. Kingsway could therefore claim £50,000 for lost profit and goodwill, £24,000 for wasted expenditure on Entirety, and £38,000 on wasted additional staff cost and time.</p>
<p>The High Court said that the warranty did not apply because no operating documents had been provided by the time of the contract. There was therefore a disconnect between what Red Sky provided in its contracts and its actual processes. Instead of the contractual warranty, implied warranties applied based on the Sale of Goods Act and Supply of Goods and Services Act (notwithstanding that the contract terms had purported to exclude those terms) as no other reasonable warranty applied. The software was not of satisfactory quality or fit for its purpose. In addition, the exclusions and proposed cap on liability did not apply because, in deciding upon reasonableness, the judge took account of the fact that the parties were not of equal bargaining power, the standard terms had sought to exclude the statutory implied terms without providing reasonable replacements, and Kingsway did not know of the existence of the exclusions and limitations on liability. The judge sided with the customer to a large part based on its inability to satisfy itself with the system unless there were clear demonstrations or operating documents.</p>
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		<title>‘Perpetual’ can have different meanings but depending on the context perpetual agreements may be terminated – BMS Computer Solutions v AB Agri, High Court</title>
		<link>http://www.mablaw.com/2010/03/perpetual-can-have-different-meanings-bms-computer-solutions-v-ab-agri/</link>
		<comments>http://www.mablaw.com/2010/03/perpetual-can-have-different-meanings-bms-computer-solutions-v-ab-agri/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 11:25:20 +0000</pubDate>
		<dc:creator>Paul Gershlick</dc:creator>
				<category><![CDATA[Commercial Contracts]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Upload-IT]]></category>
		<category><![CDATA[IT agreement]]></category>
		<category><![CDATA[licence]]></category>
		<category><![CDATA[novation]]></category>
		<category><![CDATA[perpetual]]></category>
		<category><![CDATA[support and maintenance]]></category>
		<category><![CDATA[termination]]></category>
		<category><![CDATA[variation]]></category>

		<guid isPermaLink="false">http://www.mablaw.com/?p=2775</guid>
		<description><![CDATA[BMS had entered into two agreements with a licensee of its software – one for the licence and the other was a support and maintenance agreement. The licence agreement was for 10 years but subject to earlier termination, and the licence would terminate earlier if the support and maintenance agreement terminated. Sometime after entering into [...]]]></description>
			<content:encoded><![CDATA[<p>BMS had entered into two agreements with a licensee of its software – one for the licence and the other was a support and maintenance agreement. The licence agreement was for 10 years but subject to earlier termination, and the licence would terminate earlier if the support and maintenance agreement terminated. Sometime after entering into those agreements, they were novated so that L stepped in place of the original licensee, and the agreements were also varied so that the licence became perpetual. L later decided that it wanted to develop its own software, so it terminated the support and maintenance agreement, although it argued that the licence agreement was still continuing indefinitely as it was perpetual. However, BMS argued that the licence agreement also came to an end at the same time, as it claimed that the original provisions linking its continuation to the support and maintenance agreement had survived the earlier novation/variation.</p>
<p>The High Court sided with BMS.  Of most interest, it ruled that ‘perpetual’ had different shades of meaning. On the one hand, it could mean ‘incapable of being brought to an end’, while alternatively it could mean ‘of indefinite duration, but subject to any contractual provisions governing termination.’ In this case, the latter applied. There was no incompatibility between the variation and the ability to continue to link the two agreements, especially since termination was an important right. There were also good reasons to retain the right to terminate the licence agreement, because the agreement contained potential onerous obligations. The original agreement had been extended rather than replaced. If the parties had not wanted the link to apply, they would have chosen express words to remove it.</p>
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		<title>Government promises G-Cloud so public sector can share applications</title>
		<link>http://www.mablaw.com/2010/01/government-promises-g-cloud-so-public-sector-can-share-applications/</link>
		<comments>http://www.mablaw.com/2010/01/government-promises-g-cloud-so-public-sector-can-share-applications/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 18:31:33 +0000</pubDate>
		<dc:creator>Mark Weston</dc:creator>
				<category><![CDATA[IT]]></category>
		<category><![CDATA[Local Councils]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Upload-IT]]></category>
		<category><![CDATA[G-Cloud]]></category>
		<category><![CDATA[interoperability]]></category>

		<guid isPermaLink="false">http://www.mablaw.com/?p=1928</guid>
		<description><![CDATA[The Government has announced that it plans to create the ‘G-Cloud’ &#8211; a cloud of software applications for the public sector to use. The aim is to save £3 billion a year so that central government, local government and other public sector bodies can share software applications, remove duplication of costs, enable faster and better [...]]]></description>
			<content:encoded><![CDATA[<p>The Government has announced that it plans to create the ‘G-Cloud’ &#8211; a cloud of software applications for the public sector to use. The aim is to save £3 billion a year so that central government, local government and other public sector bodies can share software applications, remove duplication of costs, enable faster and better public services and simplify and standardise ICT in the public sector. The objectives also include having better interoperability and data sharing to deliver improved public services. In addition, public sector bodies could switch suppliers a lot easier and cheaper so that they would be better able to respond flexibly to the needs of users. The G-Cloud would involve making the applications available across a single public sector telecoms network, for public bodies to choose and host. The G-Cloud is due to go live from 2013.</p>
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		<title>Microsoft forced to change Word and Office in US in response to patent infringement ruling</title>
		<link>http://www.mablaw.com/2010/01/microsoft-forced-to-change-word-and-office-in-us-in-response-to-patent-infringement-ruling/</link>
		<comments>http://www.mablaw.com/2010/01/microsoft-forced-to-change-word-and-office-in-us-in-response-to-patent-infringement-ruling/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 09:34:14 +0000</pubDate>
		<dc:creator>Paul Gershlick</dc:creator>
				<category><![CDATA[IT]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[Inventions]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Upload-IT]]></category>
		<category><![CDATA[Intellectual property]]></category>
		<category><![CDATA[intellectual property rights]]></category>
		<category><![CDATA[Patents]]></category>

		<guid isPermaLink="false">http://www.mablaw.com/?p=1504</guid>
		<description><![CDATA[Microsoft has been forced to pull some of its versions of Word and Office from sale in the US, after a US court had ruled that its software applications had infringed i4i’s patents. Microsoft was also ordered to pay i4i damages of US$290m. Microsoft is still appealing against the ruling, but in the meantime it [...]]]></description>
			<content:encoded><![CDATA[<p>Microsoft has been forced to pull some of its versions of Word and Office from sale in the US, after a US court had ruled that its software applications had infringed i4i’s patents. Microsoft was also ordered to pay i4i damages of US$290m. Microsoft is still appealing against the ruling, but in the meantime it has replaced its Word and Office versions in the US with versions that would not infringe i4i’s patents. The case surrounds the use of XML, a programming language that allows formatting of text and making files readable by different software programs.</p>
<p>Paul Gershlick, a Partner at Matthew Arnold &amp; Baldwin LLP and editor of <a href="http://www.upload-it.com/">www.Upload-IT.com</a>, comments: ‘This ruling only applies to Microsoft’s supply of products to the US market. Patents are by their nature territorial. The claim relates to infringement of i4i’s patent rights in the US. Different jurisdictions take different approaches to accepting and enforcing patents. The US takes a far more pro-patent line for patenting technical innovations or business methods than in Europe. Whenever any European-based business is considering going to the US market in the future, it is always worth considering the potential patent position there at the outset before launching anywhere else. Otherwise, once the thing is in the public domain, patent protection may no longer be available for the US market. In addition, care needs to be taken to ensure you are not infringing someone else’s patent when you launch there or you could be hit with a multi-million dollar legal action.’</p>
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		<title>Protection for Amazon’s Kindle hacked</title>
		<link>http://www.mablaw.com/2010/01/protection-for-amazon%e2%80%99s-kindle-hacked/</link>
		<comments>http://www.mablaw.com/2010/01/protection-for-amazon%e2%80%99s-kindle-hacked/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 18:22:28 +0000</pubDate>
		<dc:creator>Mark Weston</dc:creator>
				<category><![CDATA[IT]]></category>
		<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Upload-IT]]></category>
		<category><![CDATA[copyright]]></category>
		<category><![CDATA[P2P]]></category>
		<category><![CDATA[software piracy]]></category>

		<guid isPermaLink="false">http://mab.preprod.headshift.com/?p=1329</guid>
		<description><![CDATA[The digital rights management software for Amazon’s Kindle has been hacked. Kindle is a platform developed by Amazon for displaying e-books. The hack attack means that e-books stored on the reader can be transferred to other devices. DRM software is controversial. Rights holders see it as crucial to protecting their copyright material from illegal copying [...]]]></description>
			<content:encoded><![CDATA[<p>The digital rights management software for Amazon’s Kindle has been hacked. Kindle is a platform developed by Amazon for displaying e-books. The hack attack means that e-books stored on the reader can be transferred to other devices. DRM software is controversial. Rights holders see it as crucial to protecting their copyright material from illegal copying by users, whilst users find that it restricts them from the freedom to do what they want with content. The Kindle hack attack follows other recent DRM hacks, including the reverse engineering of Apple’s DRM software for its iTunes service.</p>
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		<title>My IT predictions for 2010</title>
		<link>http://www.mablaw.com/2009/12/my-it-predictions-2010/</link>
		<comments>http://www.mablaw.com/2009/12/my-it-predictions-2010/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 13:00:15 +0000</pubDate>
		<dc:creator>Paul Gershlick</dc:creator>
				<category><![CDATA[Data Providers]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Upload-IT]]></category>
		<category><![CDATA[data protection]]></category>
		<category><![CDATA[DPA]]></category>
		<category><![CDATA[IT project]]></category>
		<category><![CDATA[licence]]></category>
		<category><![CDATA[misuse of data]]></category>

		<guid isPermaLink="false">http://mab.preprod.headshift.com/?p=1202</guid>
		<description><![CDATA[Here are my predictions for 2010, as quoted by the Society for Computers &#38; Law:
&#8220;Last year, I predicted that IT projects would take a battering unless they could be financially justified by reducing costs that pay for those projects.  With continued belt-tightening, I expect that to continue in 2010, with many non-essential IT projects being [...]]]></description>
			<content:encoded><![CDATA[<p>Here are my predictions for 2010, as quoted by the Society for Computers &amp; Law:</p>
<p>&#8220;Last year, I predicted that IT projects would take a battering unless they could be financially justified by reducing costs that pay for those projects.  With continued belt-tightening, I expect that to continue in 2010, with many non-essential IT projects being deferred. </p>
<p>I also predict that with organisations having fewer staff and each with more on their plates, there will be more incidents of software licences not being kept up-to-date.  As pressure mounts on software licensors to hit their revenue targets, bodies like the BSA will have rich pickings and there could be some high-profile revelations of copyright infringement.</p>
<p>On data protection, I expect the next hot topic involving breaches of the seventh principle of the Data Protection Act to revolve around loss or misuse of data caused by dishonest staff.  With between one and two in every three British staff (depending on which research you believe) apparently willing to lie on their CVs and so many data breaches caused by acts of individual staff, how long before the next wave of press interest into data loss surrounds theft of databases containing sensitive data by staff who should never have got through basic background checks when applying for their jobs?&#8221;</p>
<p>I welcome anyone&#8217;s thoughts on these or their other predictions.</p>
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		<title>Software case highlights need to deal expressly with copyright ownership in contract if commissioner wants to own it – ICEL v Virrage, High Court</title>
		<link>http://www.mablaw.com/2009/12/software-case-copyright-ownership-contract-icel-irrage-high-court/</link>
		<comments>http://www.mablaw.com/2009/12/software-case-copyright-ownership-contract-icel-irrage-high-court/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 21:42:29 +0000</pubDate>
		<dc:creator>Mark Weston</dc:creator>
				<category><![CDATA[Intellectual Property]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Upload-IT]]></category>
		<category><![CDATA[assignment]]></category>
		<category><![CDATA[commission]]></category>
		<category><![CDATA[copyright]]></category>
		<category><![CDATA[infringement]]></category>
		<category><![CDATA[Virrage]]></category>

		<guid isPermaLink="false">http://mab.staging.headshift.com/?p=1155</guid>
		<description><![CDATA[ICEL and Virrage entered into an agreement regarding the development of infection control software for hospitals. One of Virrage’s directors had also been a director with LIS, a company that had not supplied software under another agreement with ICEL. The agreement between ICEL and LIS said that ownership of the software would pass to ICEL [...]]]></description>
			<content:encoded><![CDATA[<p>ICEL and Virrage entered into an agreement regarding the development of infection control software for hospitals. One of Virrage’s directors had also been a director with LIS, a company that had not supplied software under another agreement with ICEL. The agreement between ICEL and LIS said that ownership of the software would pass to ICEL upon payment of the purchase price. The agreement between ICEL and Virrage did not explicitly cover copyright ownership, but said that the specification would be the same as in the LIS agreement. A dispute arose between ICEL and Virrage over the copyright ownership.</p>
<p>The High Court sided with Virrage, which was represented by Matthew Arnold &amp; Baldwin LLP in the case. The court dismissed ICEL’s arguments that in the absence of any express statements about copyright ownership, the background of the case would mean that ICEL was the intended owner. ICEL had argued that the intention of the parties was obvious so that no mention needed to be made about copyright being transferred. The judge said that any inferred right had to be the minimum required in the circumstances. Therefore, if a mere licence will suffice, there is no need to infer an assignment.</p>
<p>Paul Gershlick, editor of <a href="http://www.upload-it.com/">www.Upload-IT.com</a> and a Principal at Matthew Arnold &amp; Baldwin LLP, comments: ‘Although the case does not make new law, it is a useful reminder of existing law. Many people think that they own the software that they have commissioned just because they paid for it. However, the software developer owns the software unless something clearly and expressly is agreed in the contract. It is therefore important to address the issue in the contract.’</p>
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