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OFT attacks confusing Government plans to reform consumer protection bodies

6 October 2011 | Mark Weston

The Office of Fair Trading has attacked the Government’s proposed plans to reform the roles of various consumer protection bodies, in a response to a Government consultation. The OFT says the changes...

Tags on this discussion: B2C business-to-consumer Competition and Markets Authority Competition Commission consult consultation consumer consumer advice consumer agreement consumer agreements consumer contract consumer contracts consumer law consumer laws consumer protection consumers Office of Fair Trading OFT trading standards Trading Standards Policy Board

Brand new website to prevent counterfeit sales

14 June 2011 | Mark Weston

A new website has been launched by Brand Information Limited in partnership with the Trading Standards Institute (TSI) to help protect online consumers from purchasing counterfeit goods. The website is...

Tags on this discussion: brand branding brands consumer consumer protection consumers counterfeit counterfeit goods illegal infringement Intellectual property intellectual property rights Internet IP Online retailers trade mark trading standards Trading Standards Institute unauthorised unlawful web web site web sites Website websites

Law Commission consults on new laws to give consumers rights to compensation for misleading and aggressive selling

9 May 2011 | Mark Weston

The Law Commission is consulting on new laws that would give consumers the right to claim compensation and redress from businesses for misleading and aggressive selling practices. The Consumer Protection...

Tags on this discussion: aggressive selling agreement agreements B2C business-to-consumer cancellation consultation consumer consumer agreement consumer agreements consumer contract consumer contracts consumer law consumer laws consumer protection Consumer Protection from Unfair Trading Regulations consumers contract contracts CPUTR Law Commission misleading misleading selling Office of Fair Trading OFT refund reject remedies remedy trading standards

OFT publishes strategy to increase protection of consumer rights when shopping online, including better enforcement

13 December 2010 | Mark Weston

The Office of Fair Trading has published a strategy document to better protect consumers who shop online in the UK. The OFT would like to undertake more effective enforcement, improve compliance by businesses...

Tags on this discussion: agreement agreements B2C business-to-consumer consumer consumer law consumer laws Consumer Protection (Distance Selling) Regulations consumers contract contracts distance selling directive Distance Selling Regulations e-commerce E-Commerce Directive E-Commerce Regulations electronic commerce (EC directive) regulations Electronic Commerce Directive Internet Internet economy Office of Fair Trading OFT Online online content online shopping shopping trading standards web web site web sites Website website content websites

Consumers need more power (and clearer law…)

11 November 2010 | Simon Weinberg

Consumers lack the ability by law to take direct action against traders who breach unfair trading regulations, and where the law exists to aid consumers it is too complicated for them to understand. Those...

Tags on this discussion: agreement agreements B2C business-to-consumer commercial commercial agreement commercial agreements commercial law consumer advice consumer law consumer protection Consumer Protection from Unfair Trading Regulations contract contract law contracts Law Commission Office of Fair Trading OFT trading standards unfair contract trading

Sophisticated fake sites set up in seconds

28 September 2010 | Paul Gershlick

It takes just seconds to set up sophisticated fake web sites. Those are the claims made by First Cyber Security, the Internet security business. The problem is growing. The number of counterfeit goods...

Tags on this discussion: B2C brand branding brands business-to-consumer consumer Consumer Direct consumer law consumer laws consumer protection Consumer Protection from Unfair Trading Regulations counterfeit cross-border email emails infringement Intellectual property intellectual property rights IP Online passing off product liability social networking site trade mark trade mark infringement trade marks trading standards web site web sites Website

Several High Street names not operating within Distance Selling Rules

16 July 2010 | Mark Weston

A BBC investigation has discovered that some retailers are not operating within consumer laws imposed by the Consumer Protection (Distance Selling) Regulations 2000. Many are giving out false information...

Tags on this discussion: breach breach of contract business-to-consumer consumer consumer law consumer laws Consumer Protection (Distance Selling) Regulations contract contract law contracts cooling off period distance selling directive Distance Selling Regulations DSR EU law European Union Internet Online online shopping trading standards unenforceable unlawful void web site web sites

OFT review of compliance with debt management guidance

19 November 2009 | Steven Mills Comments Off

The OFT has launched a review of industry compliance with its debt management guidance. The guidance sets out the minimum standards of behaviour for providers of debt management services. However, the...

Tags on this discussion: consumer advice creditors debt management guidance debt managment service providers OFT review trade bodies trading standards

Latest news and views tagged trading standards

OFT attacks confusing Government plans to reform consumer protection bodies

Brand new website to prevent counterfeit sales

Law Commission consults on new laws to give consumers rights to compensation for misleading and aggressive selling

OFT publishes strategy to increase protection of consumer rights when shopping online, including better enforcement

Consumers need more power (and clearer law…)

Sophisticated fake sites set up in seconds

Several High Street names not operating within Distance Selling Rules

OFT review of compliance with debt management guidance

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