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EU Member States may impose more consumer-friendly laws than are contained in Unfair Terms Directive – Caja de Ahorros v Associacion de Usuarios de Servicios Bancarios, European Court of Justice

21 June 2010 | Mark Weston

The Unfair Terms Directive states that certain terms in standard business-to-consumer contracts are unfair if they are not in plain language or if they are unfair on consumers. That Directive has been...

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OFT claims that 3-year gym membership contract with no get-out right was unfair on consumers and therefore unenforceable

16 March 2010 | Paul Gershlick

The Office of Fair Trading is taking legal action against Ashbourne Management Services for AMS’s gym membership contracts that provided no opportunity for members to terminate before a minimum three...

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Apple agrees to change Terms and Conditions to comply with consumer contracts laws

14 December 2009 | Mark Weston

Apple Inc has agreed to the Office of Fair Trading's request to change its terms and conditions in order to comply with the Unfair Terms in Consumer Contracts Regulations 1999.  The 1999 Regulations require...

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Supreme Court gives long-awaited ruling that banks’ charges cannot be considered for reasonableness under Consumer fairness laws – OFT v Abbey National, House of Lords…

3 December 2009 | Paul Gershlick

Under the Unfair Terms in Consumer Contracts Regulations 1999, as between a supplier and a consumer, any contractual terms not individually negotiated shall be unfair and therefore unenforceable if they...

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